Library Hours

Directions

Welles-Turner Memorial Library 2407 Main St Glastonbury, CT 06033-2024

Click on the link above to see a map of the area from MapQuest.com.

Directions: VIA I-91: EXIT 25, Rt. 3 PUTNAM BRIDGE, Glastonbury. Cross the Putnam Bridge and take the exit labeled MAIN STREET. (It has no number.) At the end of the exit ramp, turn LEFT onto GLASTONBURY BLVD. At the next stop light, turn RIGHT onto MAIN STREET. Go approximately ONE MILE. The library is on the RIGHT, immediately after the time/temperature sign on the Banknorth Connecticut Building. VIA I-84: Take EXIT 55, Rt. 2. Take Rt. 2 to EXIT 8, HEBRON AVENUE. From Rt. 2 East turn RIGHT onto HEBRON AVE. From Rt. 2 West turn RIGHT onto OAK STREET and then LEFT onto HEBRON AVE. Follow Hebron Avenue until it ends at Main St. Turn RIGHT onto MAIN STREET. The library is immediately on the left.

Internet Use Policy

• What is the Library's Internet Use Policy?
  This information can be found by following this link.

Customer Behavior Policy

• Can I use my cell phone in the library? May food and beverages be consumed in the library? May we talk in the library?
  Answers to these questions and others can be found by following this link.

Unattended Children Policy

• May I drop off my child in the library and leave the building? What will happen in the library closes and I am not there to pick up my child or teenager?
  Answers to these questions and others can be found by following this link.

Reserving Rooms

• How do I reserve the Friends Room?
  The Friends Room seats up to ninety people at a time. Library patrons and other groups may reserve this room by contacting Sue Jensen at (860) 652-7730 or emailing her at sue.jensen@glastonbury-ct.gov.

• How do I reserve a quiet study room?
  Three quiet study rooms are available. These rooms hold two or three people (four in a pinch). You may reserve these room by stopping by the Reference Desk or by calling 860) 652-7720. Rooms are usually available, so although reserving the room ahead of time is advisable, it is not always necessary. Tutors may no longer reserve rooms in advance, although they remain available for tutoring on a first-come, first-served basis.

Museum Passes

• What passes are available?
  We have passes to the Basketball Hall of Fame, Beardsley Zoo, Children's Museum and Roaring Brook Nature Center, Connecticut River Museum, Eric Carle Museum of Picture Book Art, Florence Griswold Museum, Harriet Beecher Stowe House, Hill-Stead Museum, ImagiNation Museum, Lutz Children's Museum, Mark Twain House, Mashantucket Pequot Museum and Research Center, Mystic Aquarium, Mystic Seaport, New Britain Museum of American Art, New England Air Museum, Norman Rockwell Museum, Peabody Museum of Natural History, State Parks and Forests (April-October), and the Wadsworth Atheneum.

• How do I get a pass?
  Passes are now available on a first-come, first-served basis. Reservations will no longer be taken. Call the Lending Desk at (860) 652-7719 for information about passes or see our Museum Pass brochure.

Loan Periods

Fines Information

• Fines are not charged for any day the library is closed.
• If the total fines on your card equal $10.00 or more, you will be unable to use it until the fines are paid.

Other lending questions

• What do I need to do to get a Welles-Turner Memorial Library card?
  You need to go to the lending desk and show proof of residency, such as a driver's license with your Glastonbury address or a recently cancelled piece of first-class mail. Your name and address must appear on your proof of residency. Children in sixth grade and below must have a parent with them in order to get a library card.

• May I borrow materials when I apply for my library card?
  Yes, your card is issued immediately with full borrowing privileges, and you may take out as many items as you wish.
  
  For your protection, do not loan your card to anyone else, as you are responsible for any materials charged to your card.

• May I use my card at other libraries?
  Yes, your Welles-Turner Memorial Library card may be used at most public libraries in Connecticut. (Academic libraries usually require borrowers to be a student at that institution. However, we may be able to interlibrary loan a book for you from that institution.)

• May I renew materials I borrowed?
  Yes, if no other patron is waiting for them. Items may be renewed once, either in person, by phone, or online. To renew by phone, please call (860) 652-7719. Please have your library card and book(s) in hand. To renew online, go to our home page (www.wtmlib.com), click on Library Catalog, and then click on the RENEW MY MATERIALS/REVIEW MY ACCOUNT button. On the following screen, click on RENEW MY MATERIALS and follow the onscreen instructions. You will need your library card. Your PIN is "CHANGEME" if you haven't selected one.

• How can I find out what is on my library card?
  To do this yourself, go to our home page (www.wtmlib.com), click on Library Catalog, and then click on the RENEW MY MATERIALS/REVIEW MY ACCOUNT button. On the following screen, click on REVIEW MY ACCOUNT and follow the onscreen instructions. You will need your library card. Your PIN is "CHANGEME" if you haven't selected one. You will be able to see what you have charged on your account, what items you have on hold, and whether you have any overdue or billed items.

  If you do not have access to a computer, you can ask at the Lending Desk or call 652-7719 for this information. You must have the library card with you in order to get this information.

• How will I know when a book I'm waiting for is available?
  If you have given us your email address, you will be notified about available holds or about overdue items by email. If you have a spam blocker on your email account, please set it to accept mail from welles.turner.library@glastonbury-ct.gov. Mail will arrive with the subject heading LIBRARY NOTICE. If you do not use email, you will receive a notice by conventional mail.

• May I return materials at any other library?
  Yes, except for museum passes and Rapid Reader books, all materials may be returned at other libraries.

• What are Rapid Reader books?
  Rapid Reader books are fiction or non-fiction best-sellers that generally have a long waiting list (Janet Evanovich and Stephen King books are examples). Because these books are in such demand, we purchase several copies and designate one a "Rapid Reader". These books go out for seven days and may not be renewed. Fines for overdue Rapid Reader books are $2.00 a day.

• What are the rules for using the book drop?
  The book drop is open at all times. You are responsible for the condition of all items returned in the book drop. Please do not leave materials on top of the book drop. Please do not leave money or museum passes in the book drop. Please put CDs, DVDs, and videos in the bin marked VIDEO.

• May I borrow materials without my card?
  Yes. However, we encourage you to bring your card with you. If you forget your card, you must have identification with you.

• What if I lose or damage library materials?
  Notify the library as soon as possible. To retain your borrowing privileges, you will need to pay for the replacement of each item. If you find materials within six (6) months, you may receive a refund minus the maximum fine.

• What do I do if my library card is lost or stolen?
  Notify the library immediately. You are responsible for all materials borrowed on your card. Replacement cards cost $2.00.

• What if the materials I want aren't in the library when I visit?
  You may reserve materials unavailable at the time of your visit. You will be notified by U.S. mail or email when the item is available. (For faster service, please provide us with your email address.)

• What if the item I want is at another library?
  Interlibrary loans are available. Ask a librarian on the Reference Deesk (second floor) for assistance.

• What if I am moving?
  If you are moving within town, please let us know your new address as soon as possible. If you are moving within Connecticut, you must get a library card from the library in the town in which you reside. You are then welcome to use that card here. If you are moving out of state, turn in your library card before you leave.

Computers, Copiers, and Faxes

• Can I use a computer at the library?
  We have a number of Internet/word processing computers available to the public. At the present time, there is no sign up. They are available on a first-come, first-served basis. We are now using SAM (Software Access Management). You will need to enter the barcode number from your library card and your PIN when signing on to use a computer. Each patron has a maximum of two hours a day on a computer, and any valid Connecticut library card will be accepted. (We may need to enter you into the system.) If you are visiting and do not have a valid Connecticut library card, you may get a visitor's pass at the Reference Desk, which is good for thirty minutes of computer use.
  Two Internet/word processing computers are also available in the Teen Room for the use of our patrons in grades 7-12. The same usage rules apply.

• Where are your copy machines?
  One copy machine is adjacent to the magazine room on the Main Street level. Another is under the clock map to the right of the door as you enter from the parking lot on the main level. The cost for copies of fifteen cents a page.

• Do you have a fax machine for public use?
  Yes. It is located between the Reference Desk and the magazine room. You will need a debit card or charge card to use it. The cost is $1.50 for the first page and $1.00 for each page thereafter for domestic faxes.

Welles-Turner Library History

• Who is the library named after?
  The library is named for Harriet Welles Turner Burnham. The daughter of Frederick Welles (second cousin of Gideon Welles) and Catherine Saltonstall Welles, she was born in 1856 and died in 1931. Harriet and her first husband, Sturgis P. Turner, lived in a house located on the present site of the Library. When she died, she left $350,000 and the homestead property in a trust, with the provision that they be used for the erection and maintenance of a public library building as a memorial to the Welles and Turner families.

Phone Numbers and Email

Administration
Barbara Bailey, Library Director: (860) 652-7717
Adult Services
Reference Desk: (860) 652-7720
Sue Jensen Head of Adult Services: (860) 652-7730
Sally Ruef, Reference Librarian: (860) 652-7720
Young Adult (Teen) ServicesReference
Miriam Neiman, Librarian: (860) 652-7720
Children's Services
Children's Desk: (860) 652-7718
Renée Pease, Head of Children's Services: (860) 652-7725
Carole Noble, Preschool Outreach Librarian: (860) 652-7718
Lending Services
Lending Desk: (860) 652-7719
Sue Jensen, Head of Lending Services
Cindy Beley, Library Assistant
Kim Franceschina, Library Assistant
Collection Management
Elizabeth Twarkins: (860) 652-7727
Fax Machine
(860) 652-7721

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